Now Serving Hidalgo County & Southwest NM

Getting to Your
Doctor Shouldn't Be
a Struggle.

Unique Ride Services provides safe, comfortable, Medicaid-covered transportation to your medical appointments, so you never have to miss a treatment or worry about the drive.

See How It Works
Medicaid Accepted
Door-to-Door Service
Licensed & Insured
Driver's Cell Number Provided
🗺 We Drive These Routes
🏥
Silver City
Gila Regional · DCI Dialysis
60 mi
💊
Deming
Luna County Medical
55 mi
🔬
El Paso, TX
Specialists & Advanced Care
120 mi
Medicaid covers most or all of your ride cost.
Tell us what you need and we'll follow up.
🏥
3 Routes
Covered Weekly
✅
Medicaid
Accepted & Enrolled
🛡️
$1M+
Insurance Coverage
⏰
On-Time
Every Pickup, Guaranteed
📞
Direct
Driver Cell Number
Simple Process

Getting a Ride Is Easy

Four simple steps from your first inquiry to safe delivery at your appointment.

1
Tell Us What You Need
Fill out our short form. It takes about 2 minutes. Tell us where you're going, how often, and what kind of appointment it is.
2
We Verify Coverage
We check your Medicaid or insurance eligibility and handle the paperwork. Most patients pay little to nothing out of pocket.
3
Confirmation Call
The night before your ride, we call to confirm pickup time so you never have to wonder. No surprises, no anxiety.
4
Door-to-Door
Your driver arrives and walks you from your front door to the van, and from the van to the clinic entrance. You and your family have the driver's direct cell number the whole time.
What We Offer

Transportation for Every Medical Need

Whether it's a weekly dialysis appointment or a one-time specialist visit, we're here for you.

💉
Dialysis Rides
Reliable Monday, Wednesday, and Friday rides to DCI Dialysis in Silver City. We know your schedule, your name, and we'll never leave you waiting.
3× Per Week
👨‍⚕️
Specialist Appointments
Cardiology, oncology, orthopedics, and more at Gila Regional Medical Center. Advanced care trips to El Paso for specialist consultations.
Silver City & El Paso
💊
Chemotherapy & Oncology
We understand treatment is exhausting. Our drivers are patient, kind, and prepared with blankets and water for your comfort on every trip.
Comfort-Focused
🏥
Follow-Up Visits
Post-surgical follow-ups, physical therapy, lab work, and routine checkups. Never miss a follow-up because you couldn't get a ride.
Routine & Recurring
❤️
Cardiac Care
Regular cardiac follow-ups are critical. We'll make sure you get there on time, every time, reliably scheduled so your care never lapses.
Gila Regional
🧓
Senior Transportation
Friendly, respectful service for elderly residents who deserve to maintain their independence and access to care without relying on family.
All Hidalgo County
The URS Difference

A Ride That Actually Feels Good

We don't just drive you. We take care of you. Every detail of the experience is designed with your comfort and dignity in mind.

📞

Direct Line to Your Driver

You and your family get the driver's personal cell number before every trip. Text or call anytime. No hold music, no call center.

🤝

We Know Your Name

Your driver knows your name before they knock on your door. You're a person, not a pickup number.

⏱️

On-Time, Every Time

For dialysis patients especially, being late isn't just inconvenient. It's dangerous. Punctuality is our single most important promise.

💧
Complimentary Water & SnacksSealed, packaged snacks and water on every ride, at no charge.
🔌
USB Phone Charger in Back SeatArrive at your appointment with a full battery. Stay connected with family.
🧣
Clean Blanket AvailableDialysis patients are often cold after treatment. We've got you covered.
📖
Reading Material in Seat PocketSomething to flip through on the drive to Silver City or El Paso.
✨
Spotless Van, Every RideClean windows, no odors, no clutter. You deserve a professional environment.
🌡️
Temperature Set To Your ComfortYour driver asks at every pickup if you're comfortable and adjusts.
Who We Serve

Built for Patients, Families & Providers

Whether you're a patient who needs rides, a family member looking out for a parent, or a facility looking to refer patients, we're here to help.

🧓
Patients & Seniors
If you live in Lordsburg or Hidalgo County and need regular transportation to medical appointments, we're your ride. Medicaid covers most trips at little or no cost to you.
👨‍👩‍👧
Families & Caregivers
Can't always be there for every appointment? You'll have the driver's direct cell number. Text or call any time to check in. No waiting on hold, no automated system.
🏥
Clinics & Social Workers
Are you a discharge planner, social worker, or care coordinator in the Hidalgo County area? We're accepting patient referrals and would love to be your trusted transportation partner.
Our Promise
"No one in Lordsburg should miss a dialysis appointment because they couldn't get a ride."
Unique Ride ServicesServing Hidalgo County & Southwest New Mexico
📍

Locally Rooted

Based in Hidalgo County. We understand the distance, the desert, and what it takes to serve this community.

🤝

Community First

Every policy and process we follow is designed to protect our passengers and give their families complete peace of mind.

📋

Medicaid Enrolled

Fully enrolled with New Mexico's Centennial Care program. Most Medicaid-covered patients ride at no out-of-pocket cost.

Coverage Area

We Drive Where You Need to Go

Serving Lordsburg and surrounding Hidalgo County with routes to the medical facilities that matter most.

Silver City, NM
60 miles · Mon / Wed / Fri
  • Gila Regional Medical Center
  • DCI Dialysis Silver City
  • Cardiology & Heart Care
  • Oncology / Chemotherapy
  • Orthopedics & Rehabilitation
  • General Surgery
Deming, NM
55 miles · As Scheduled
  • Mimbres Memorial Hospital
  • Luna County Medical Offices
  • Specialist Appointments
  • Lab & Imaging Services
El Paso, TX
120 miles · Monthly Trips
  • Advanced Specialist Care
  • University Medical Center
  • Cancer Treatment Centers
  • Neurological & Spinal Care
  • Major Surgical Procedures
Common Questions

Answers Before You Call

Does Medicaid cover my ride?
In most cases, yes. New Mexico Medicaid (Centennial Care) covers non-emergency medical transportation for eligible members going to covered medical appointments. When you reach out, we'll verify your eligibility and let you know what your costs will be. For most riders, it's nothing out of pocket.
How far in advance do I need to book?
For routine appointments, we ask for at least 48 hours' notice. For recurring rides like dialysis, once you're on our schedule you don't need to call every time. We'll be there unless you tell us otherwise.
Will you wait for me while I'm at my appointment?
Yes. For long appointments like dialysis or chemotherapy, your driver will be available to bring you home when you're done. We coordinate with you and the facility so you're never left stranded.
Can a family member or caregiver ride with me?
In many cases, yes, space permitting and depending on your Medicaid plan's policies. Let us know when you fill out the form and we'll work it out together.
What if I use a walker or cane?
Our vans accommodate walkers, canes, and folding wheelchairs. We also assist you getting in and out of the vehicle. Just note it in the form so the driver knows to expect it.
Can my family reach the driver during the trip?
Yes. Before every trip, you and your family receive the driver's direct cell phone number. Text or call any time during the ride. No hold music, no call center, no waiting.
Who do I call if something goes wrong?
Call (630) 664-7428 directly, the same number you'll use to reach us. You'll always reach a real person who knows your name and your schedule.
Ready to Ride?

Let Us Know What You Need

Fill out our short form. It takes 2 minutes. We'll reach out to confirm your coverage and get you set up.

📞 (630) 664-7428
Medicaid Accepted No Surprise Fees Serving Hidalgo County, NM Licensed & Fully Insured
U
Unique Ride Services
Non-Emergency Medical Transportation

Tell us a little about your situation.

A few quick questions. It only takes a minute. Sharing your contact info at the bottom is completely optional.

Coverage
Care Needs
A Little More
Contact Info · Completely Optional

If you want to provide your contact information so we can follow up or update you when we're up and running, please share it below.

🎉

Thanks for sharing. We'll reach out soon.

Someone from our team will be in touch, usually within one business day. No pressure, no obligation.

📞 (630) 664-7428
Can't wait? Call us directly and we'll pick up.